We are committed to delivering exceptional consulting and management services. Our refund policy ensures clarity and fairness for all clients.
1. Non-Refundable Services
Due to the nature of our services—delivered through virtual consultations, tailored strategies, and workshops—refunds are generally not applicable once a service has been delivered. Each session or consultation involves significant preparation and immediate value, making them non-refundable after the service has commenced.
2. Cancellations Initiated by RaMoVilDan
In the unlikely event that we are unable to fulfill a scheduled service or need to cancel a session, clients will have the following options:
- A full refund of any payments made for the canceled service.
- The opportunity to reschedule the service at a convenient time, ensuring continuity and value.
3. Rescheduling and Cancellations by Clients
We understand that unforeseen circumstances may arise. To accommodate our clients, we allow changes to appointments with the following guidelines:
- Rescheduling: Requests must be submitted at least 48 hours in advance of the scheduled session. Rescheduling is subject to availability and must be coordinated with our team.
- Cancellations: If cancellation is requested more than 48 hours prior to the service, we will offer a credit that can be applied toward future sessions.
Please note: Cancellations requested less than 48 hours before a session will not be eligible for a refund or credit due to preparatory efforts already invested.
4. Unsatisfactory Experiences
While refunds for completed services are not offered, your satisfaction remains our top priority. If you feel a service did not meet your expectations:
- Contact us within 7 days of the session to share your feedback.
- Our team will work with you to identify possible solutions, such as providing additional resources, scheduling a follow-up session, or other forms of resolution.
5. Package and Subscription Refunds
For clients purchasing service bundles or long-term consulting packages:
- Refunds are not available for partially used packages. However, services within the package may be rescheduled per the policy above.
- Subscription-based services are non-refundable after the subscription period has begun.
6. Commitment to Excellence
At RaMoVilDan, we value our clients and their trust in our expertise. Our policies are designed to be fair and transparent while ensuring the highest level of service quality. If you have any questions or concerns about our refund policy, please don’t hesitate to reach out.
Contact Us:
For any inquiries regarding this policy, you can email us, and a representative will respond promptly to assist you.
By choosing Us, you’re investing in proven expertise and tailored strategies that drive success. Let’s focus on achieving your goals together!